terms & conditions

“Joyful Objects, Yes! ”

Terms and Conditions for Service Providers.

Thank you for using “Joyful Objects, Yes! ” , we are completely committed to giving you the best of services, so we would love for you to take your time to read our “Terms and Conditions”, which are intended to establish the rules of work, use, and dynamics of our services .

PLEASE READ THESE TERMS CAREFULLY BEFORE ACCESSING OR USING THE SERVICES.

Joyful Objects, Yes! and/or its subsidiaries, controllers, related parties and affiliates (hereinafter and, jointly and indistinctly, the "Company") reserve the right to discretionary modify the content of the Portal at any time.

To the Users, we inform you that the following Terms and Conditions are applicable for the simple use or access to any of the pages, web and mobile applications, software and, applications in general, that make up the Portal of "www.joyjoy.mx ” (hereinafter and, jointly and indistinctly, the “Portal”), so we will understand that you accept them and agree to be bound by their compliance.

"Terms and Conditions'' .- Guidelines through which the access or use of applications, web pages, content and services made available by Joyful Objects, Yes! , through which the rules for the development and operation of our services are established.

“SERVICES'' .- 

Eg buying and selling items and advertising through digital platforms.

CONTRACTUAL RELATIONSHIP.

The following “Terms and Conditions” are applicable to the use of the “Platform”. By using the “Platform” of “Joyful Objects, Yes! ” or visit, “www.joyjoy.mx” you agree to adhere to the guidelines described in these Terms and Conditions.

These "Terms and Conditions" regulate the access or use that you make, from any part of the country, of applications, web pages, content and services made available by “Joyful Objects, Yes! ” with address at CALLE lirio 7 , santa maria la ribera, ciudad de mexico, 06400.

Through your access and use of the “Joyful Objects, Yes! ”you agree to be legally bound by these “Terms and Conditions”, which establish a contractual relationship between you and “Joyful Objects, Yes!”. If you do not accept these "Terms and Conditions", you may not access or use the "Services". These guidelines expressly supersede any prior agreements or commitments with you.

These "Terms and Conditions" may change at any time, so it is necessary to review them continuously.


Any person who does not accept these general terms and conditions, which are mandatory and binding, must refrain from using the "Platform", the website and/or the "Services".

 NATURE OF OUR SERVICE. HOW DOES IT WORK?


As a "User" of our services, you have the obligation to read, understand and accept all the guidelines established in these "Terms and Conditions", as well as in the "Privacy Policies", and other documents incorporated in the "Platform" or the web pages of “Joyful Objects, Yes! ” , prior to your registration.

The use of the "Services" implies the express acceptance by the "User" of all the policies established in the "Terms and Conditions", annexes, and other policies and principles incorporated therein by reference.

The "Services" are only available to people who have the legal capacity to contract. Persons who do not have said capacity, minors, will not be able to use the services. If you register, you must have the capacity to contract in the terms of this agreement.

The "Account" is personal, unique and non-transferable, and the "User" assumes under his responsibility any circumstance external to the access of said services.

“Joyful Objects, Yes! ” reserves the right to reject any application for registration or to cancel a previously accepted registration, if a misuse of the “Account” is presumed that may violate the security or assets of the “Users” or of the company itself, without this generating any right to compensation or compensation.

The "User" states that all the bank details provided are true and that they have sufficient legal powers to be bound by the terms and conditions herein. In no case, “Joyful Objects, Yes! ” will be liable for consequential or indirect damages, or losses arising from the misuse of said account.

PLATFORM RULES:

1.- Behavior on the site

Ex. Be cordial: We invite our users to preserve an environment of peace and respect among the community, mistreatment or insults between users that detract or attack the individual honor of each user will not be tolerated. Can this be reported.

Do not share contact information that could put your information at risk: We recommend our users to maintain dialogue within the platform and avoid leaking sensitive information such as card numbers or important passwords to preserve guarantees of security and trust, which help us protect the information of the entire community minimizing the risk of fraud or non-compliance with the service by the different users.

Delivery Process

  “Joyful Objects, Yes! ” will be responsible for the expenses of Production, Numbering, Packaging of the piece

The User will be responsible for the shipping costs since it will depend on the delivery destination.

“Joyful Objects, Yes! ” assumes the responsibility of properly packing and ensuring that the piece is in safe conditions so as not to receive any damage during shipment.

“Joyful Objects, Yes! ” will contact the User@ to inform the shipping costs and the final price, with the details and the breakdown.

Joyful Objects, Yes! ” will provide the shipping guide, the estimated time will depend on the delivery destination.

Receipt confirmation

The User acknowledges, accepts and agrees to waive any right he may have against "The Company" or its representatives, for any conflict or controversy that may arise for this reason.

Establish delivery and claim conditions so that in the event that the part:

I. Does not arrive in the estimated time with the user due to a breach of the parcel provider which will depend on the final destination.

II. The piece arrives damaged due to poor packaging.

III. That the part is not correct.

For this, the collector will have (3) calendar days to initiate a claim.

With the "Authorization" of these "Terms and Conditions", the "User" declares to know and have received the necessary information and to his complete satisfaction regarding the policies, terms and conditions of the "Services" marketed by "Joyful Objects, Yes ! ” .

 PAYMENT METHODS. The way in which you must make your payment is by direct debit to a debit credit account, PayPal and Transfer

TAXES. As established by current tax regulations, “Joyful Objects, Yes! ” will send by email previously registered by the “Service Provider”, the tax receipt of the contracting of any of the platform plans.

conflict resolution

Our “Joyful Objects, Yes! ” is at your disposal and ready to answer your questions. if you have questions, you can click "Contact Us" or write to "info@joyjoy.mx" and a representative of the customer service team will respond personally and will do our best to solve your problem. These resources are free and easily accessible.

PRIVACY. For us, the confidentiality and proper protection of your information is of utmost importance, which is why “Joyful Objects, Yes! ” is committed to handling your information responsibly and in accordance with applicable legal provisions. For more information on the privacy of personal data and cases in which it will be disclosed, please consult our Privacy Policies .

NOTIFICATIONS.

For any matter related to these “Terms and Conditions”, “Joyful Objects, Yes! ” designates as the address to hear and receive notifications the one located at Lirio 7, Sta María la Ribera, Cuauhtémoc, 06400 Mexico City, CDMX

CLARIFICATIONS ON THE USE OF THE PLATFORM.

Similarly, any clarification, complaint or suggestion that the User wishes to make to, “Joyful Objects, Yes! ” on the development of the application must be done by mail to the address,info@joyjoy.mx which will have an estimated response time of 10 business days.